The Assistant HR Manager / HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, payroll coordination, training, performance management and compliance with Indonesian labor regulations. Candidates are generally expected to have a diploma or degree in Human Resources, Business Administration or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organization and problem-solving skills are essential, as well as discretion when handling confidential employee matters. Experience with HR systems, labor administration and multicultural hotel environments is advantageous. The successful candidate should be approachable, service-minded, proactive and capable of supporting both colleagues and management in a fast-paced resort setting.
Shangri-La Hotels and Resorts is a luxury hospitality group originating from Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The company is known for refined service, distinctive guest experiences and the brand promise of genuine care. Its Indonesian properties operate in major tourism destinations and typically offer accommodation, dining, events, wellness and recreational facilities. Shangri-La places strong emphasis on employee development, teamwork, cultural awareness and high standards of hospitality. An Assistant HR Manager or HR Supervisor would usually work closely with department leaders and employees to maintain service quality, support staffing needs, develop colleagues and ensure that hotel policies and local employment requirements are followed.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, Bintan, Sulawesi and other resort islands. Bali has the widest range of hotel, restaurant, wellness and tourism jobs, while Jakarta and Surabaya provide stronger corporate and administrative opportunities. Resort work often includes staff accommodation, meals, transport or service-charge benefits, although conditions vary by employer. Indonesian workplace culture values politeness, teamwork, hierarchy and respectful communication; basic Bahasa Indonesia is highly useful, even in international hotels. Lifestyle ranges from busy urban living to relaxed beach communities, with living costs depending greatly on the island and resort location. Foreign nationals normally need an employer-sponsored work permit and appropriate stay visa before starting employment; working on a tourist visa is not permitted. Candidates should confirm sponsorship, accommodation, insurance, contract terms and relocation costs directly with the employer.
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