The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets. Requirements typically include relevant security or hospitality experience, leadership ability, knowledge of emergency procedures, incident reporting, access control, CCTV and local safety regulations. Experience in a luxury hotel, resort, police, military or corporate security environment is advantageous. The successful candidate should be physically fit, dependable, observant and able to remain calm during emergencies. Strong communication, investigation and team-management skills are expected, together with professional conduct and discretion. The role may involve shift work, weekends and public holidays, with close coordination across hotel departments and local authorities.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and beyond. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties are known for warm Asian hospitality, high service standards, comfortable accommodation, dining, wellness facilities and business or leisure experiences. In Malaysia, the group operates well-established city and resort properties, including hotels in Kuala Lumpur, Penang and Kota Kinabalu, as well as resort destinations. Employees generally work in a multicultural environment with strong emphasis on guest satisfaction, operational discipline, teamwork, grooming, safety and professional development.
Malaysia offers varied hospitality opportunities on islands and coastal destinations such as Langkawi, Penang, Pangkor and parts of Sabah. Roles are available in hotels, resorts, restaurants, security, housekeeping, food and beverage, engineering, wellness and guest services. Langkawi provides a relaxed beach lifestyle, outdoor activities and a large resort sector, while Penang combines heritage, urban amenities and diverse food culture. Malaysian society is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism. Costs are generally lower than in many international resort markets, though island housing and transport can be expensive. Foreign employees normally need employer sponsorship and an approved Employment Pass before starting work. Candidates should confirm accommodation, medical coverage, transport, contract terms and seasonal working arrangements before relocating.
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