Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports daily financial controls, transaction checking, reconciliation, documentation, and compliance monitoring within the hotel. Candidates would typically need a diploma or degree in finance, accounting, business administration, or a related field, with strong numerical, organisational, and computer skills. Previous experience in hotel finance, internal control, audit, or accounts is advantageous. The role requires accuracy, confidentiality, sound judgement, and the ability to identify irregularities or control weaknesses. Shangri-La would expect a dependable team member who follows procedures, meets deadlines, communicates clearly with different departments, and maintains professional standards in a fast-paced hospitality environment.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other destinations. The company is known for personalised service, strong guest-care standards, and its Asian-inspired hospitality culture. Its Malaysian properties operate in important tourism and business destinations and employ teams across rooms, food and beverage, finance, engineering, wellness, and guest services. Employees generally work in structured hotel environments with opportunities for departmental training, staff benefits, and career progression within the wider group. A finance risk-control position supports the hotel’s financial integrity by helping ensure transactions, cash handling, purchasing, reporting, and operational procedures follow company policies and local regulations.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, finance, technology, healthcare, education, and manufacturing. Popular island destinations such as Langkawi, Penang, Tioman, and parts of Sabah attract hospitality workers, although many roles are based on the mainland in Kuala Lumpur, Johor Bahru, and other cities. Malaysian culture blends Malay, Chinese, Indian, and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle costs are moderate, though accommodation in major cities and tourist islands can be higher. Foreign employees normally need an employer-sponsored Employment Pass, and approval must be arranged before starting work. Check passport validity, medical requirements, contract terms, accommodation, insurance, and tax obligations carefully. Relocating is usually easiest when the employer provides staff housing, transport, meals, or assistance with immigration and local registration.