The Sales Manager will represent Shangri-La Hotels and Resorts from its Jakarta sales office, developing business from corporate accounts, travel agencies, event planners and other key partners. Responsibilities typically include achieving room-night and revenue targets, preparing sales plans, conducting client visits, organizing presentations, managing accounts, monitoring market trends and coordinating with hotel teams. Candidates should have a degree or diploma in hospitality, business or a related field, along with several years of hotel, tourism or corporate sales experience. Strong knowledge of the Jakarta market, existing client contacts, negotiation ability and excellent communication skills are expected. Fluency in Bahasa Indonesia and English, professional presentation, target orientation, flexibility and willingness to travel are important for success.
Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations under brands including Shangri-La, JEN by Shangri-La and Traders. Its hotels serve leisure travelers, corporate guests, groups and luxury-event customers, with offerings that commonly include accommodation, dining, wellness and conference facilities. Shangri-La emphasizes warm Asian hospitality, personalized guest service, professional development and responsible business practices. A Jakarta-based sales role would support the company’s commercial activity in Indonesia by building relationships with corporate organizations, travel partners, event agencies and other accounts, while promoting Shangri-La properties and driving room, meeting and event revenue across the regional portfolio.
Indonesia is an archipelago with varied opportunities across Java, Bali, Lombok, Sumatra and other islands. Jakarta, on Java, offers the strongest corporate, hotel, tourism, sales and administrative job market, while Bali is especially active in resorts, events, wellness and food and beverage. Indonesian workplace culture values politeness, relationships, hierarchy, teamwork and religious and cultural sensitivity. Jakarta provides fast-paced urban living, extensive dining and transport options, though traffic and humidity are significant; Bali offers a more relaxed lifestyle but can be seasonal and expensive in popular areas. Foreign nationals generally need an employer-sponsored work permit and appropriate limited-stay visa; working on a tourist visa is not permitted. Candidates should confirm sponsorship, contract terms, tax obligations, healthcare, accommodation and relocation support before moving. Bahasa Indonesia is valuable, while English is common in international hotels.
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