The Team Leader at The Line is responsible for supporting daily restaurant operations, coordinating service stations, supervising colleagues and ensuring guests receive efficient, warm and professional service. Requirements typically include previous experience in a hotel, buffet restaurant or high-volume dining environment, good English communication skills and knowledge of food and beverage service standards. Experience leading a team, handling guest requests, maintaining hygiene procedures and managing service during busy periods is expected. The successful candidate should be attentive, well presented, hands-on and comfortable working shifts, weekends and public holidays. A positive attitude, teamwork, problem-solving ability and commitment to Shangri-La’s service standards are important.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Singapore is a large luxury hotel set near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens and wellness services. The Line is one of the hotel’s signature dining venues, recognised for its extensive buffet and live cooking stations. Employees typically work in a multicultural environment with structured service standards, training opportunities and career mobility across the wider Shangri-La network. The company places strong emphasis on genuine hospitality, guest satisfaction, teamwork and professional development.
Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology and healthcare. Hotel roles are available in restaurants, housekeeping, front office, culinary operations and events, although competition can be strong. The culture is multicultural, orderly and generally safe, with English widely used at work. Public transport is efficient, and daily life offers excellent dining, shopping and entertainment, but housing and other living costs can be high. Foreign candidates normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers usually guide successful applicants through the application process. New arrivals should budget for accommodation deposits, transport, insurance and living expenses, and verify employment terms before relocating.
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