The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, meetings and other events at Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, tourism, business or a related field, together with several years of hotel events, catering or banqueting experience. Strong communication, negotiation, budgeting and team leadership skills are expected. The successful candidate should be commercially minded, well organised and confident managing clients, suppliers and hotel departments. Flexibility is essential, as the role may involve evening, weekend and public-holiday work. Candidates should consistently protect service standards, achieve revenue targets, solve problems quickly and create smooth, memorable experiences for guests.
Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. Its properties are known for warm Asian hospitality, comfortable accommodation, restaurants, wellness facilities and professional meeting and event services. In Malaysia, Shangri-La operates established city and resort properties, serving business travellers, leisure guests, weddings and international conferences. The company places strong emphasis on guest satisfaction, service consistency, employee development and operational excellence. A Senior Events Manager typically works across sales, banqueting, food and beverage, front office and finance teams to turn client requirements into successful events while supporting revenue and guest-experience goals.
Malaysia offers opportunities in hotels, resorts, events, food and beverage, tourism, retail and corporate services. Popular island destinations include Langkawi, Penang, Tioman, Redang, Perhentian and parts of Sabah, while Kuala Lumpur and major mainland cities provide broader career options. Local culture is multicultural, shaped by Malay, Chinese, Indian and indigenous communities, with diverse food, festivals and languages. Island living is relaxed and scenic, but transport, healthcare and shopping can be more limited than in cities. Foreign workers generally need an employer-sponsored Employment Pass, and the company normally handles the application and related approvals; requirements vary by nationality and role. Relocating staff should budget for housing, insurance, deposits, transport and occasional travel to the mainland. Malaysia is warm year-round, with monsoon conditions varying by coast, so location and season matter when choosing accommodation.
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