Food & Beverage Supervisor (Outlets)

Job Description

The Food & Beverage Supervisor (Outlets) is responsible for overseeing daily restaurant or bar operations, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Requirements typically include a diploma or equivalent qualification in hospitality, previous experience in food and beverage operations, strong knowledge of service procedures, and good spoken English. The successful candidate should be confident supervising a team, coordinating with the kitchen, handling guest concerns, managing opening and closing duties, and maintaining hygiene and safety standards. Flexibility to work shifts, weekends and public holidays is expected. A professional appearance, positive attitude, attention to detail and the ability to work in a multicultural, fast-paced hotel environment are important.

Company Info

Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La Singapore is a well-established luxury hotel known for its extensive gardens, restaurants, guest facilities and high standards of personalized service. The company emphasizes genuine hospitality, employee development, teamwork and creating memorable experiences for guests. Hotel roles commonly offer exposure to international visitors, structured operational training and opportunities to progress across departments or other Shangri-La properties. Benefits and employment terms vary by position and may include staff meals, uniforms, medical coverage, service charge, employee discounts and other hotel-specific benefits. Candidates should confirm the exact package, working hours and eligibility requirements directly with the employer.

Destination Guide

Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food service, finance, technology and logistics. Its diverse population includes Chinese, Malay, Indian and international communities, creating a multicultural workplace where English is widely used. Life is safe, clean and convenient, with excellent public transport, healthcare, shopping and dining. Housing can be expensive, particularly near central areas, so many employees share apartments or live farther from the hotel. Singapore is hot and humid year-round, with frequent rain. Foreign employees generally need an employer-sponsored work pass; service-sector roles may involve eligibility rules, salary thresholds and quotas, so approval is not automatic. Employers usually guide successful candidates through the application process. Before relocating, check the Ministry of Manpower requirements, accommodation costs, medical arrangements, contract terms and whether meals, transport or service charge are included.