Laundry Manager

Job Description

The Laundry Manager oversees daily laundry and linen operations, including washing, pressing, sorting, storage, equipment use, inventory control, quality standards, and team scheduling. Candidates typically need several years of hotel laundry or housekeeping experience, supervisory or management experience, good knowledge of commercial laundry procedures, and familiarity with health, safety, chemical-handling, and hygiene standards. The role requires strong organization, attention to detail, cost awareness, problem-solving ability, and the capacity to train and motivate staff. Candidates should be physically capable of working in a busy environment, comfortable coordinating with housekeeping and other hotel departments, and committed to Shangri-La’s service and cleanliness standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian hospitality, high service standards, and premium hotels and resorts worldwide. Its properties operate across Asia, the Middle East, Europe, North America, and other international markets. In the Philippines, Shangri-La has established resorts and city hotels serving business travelers, families, and leisure guests. The company places strong emphasis on guest satisfaction, employee development, teamwork, operational excellence, and responsible business practices. Laundry and housekeeping teams are essential to maintaining the group’s standards for presentation, hygiene, comfort, and efficient hotel operations. Employees can benefit from working within a recognized international brand, gaining exposure to luxury hospitality procedures, and developing skills that may support career progression across the group.

Destination Guide

The Philippines offers hospitality opportunities across Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations. Demand is strongest in hotels, resorts, restaurants, tourism, housekeeping, engineering, and guest services, with larger international properties often offering training and career advancement. Filipino culture is generally welcoming, family-oriented, community-minded, and English is widely used in the workplace. Lifestyle varies from busy urban living in Manila to relaxed coastal communities on islands such as Boracay and Palawan. Costs are usually lower outside major cities, although accommodation near popular resorts can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment and identification documents. Relocating staff should confirm housing, transport, medical coverage, contract terms, and permit responsibilities with the employer before arrival.