The Business Development Manager is responsible for growing hotel revenue by identifying new accounts, developing corporate and leisure partnerships, managing sales pipelines, and strengthening relationships with clients, travel agencies, event organisers, and local businesses. Candidates typically need experience in hotel sales, tourism, hospitality, or a related commercial field, along with strong negotiation, communication, presentation, and networking skills. Knowledge of the Australian market and established business contacts are advantageous. The role requires a results-driven, organised professional who can meet revenue targets, prepare business plans, analyse market trends, represent the hotel at industry events, and work closely with revenue, reservations, events, and operations teams.
Shangri-La is an international luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, premium hotels, resorts, and distinctive guest experiences. The group operates properties across Asia, the Middle East, Europe, North America, and Australia. Shangri-La hotels typically focus on personalised service, elegant accommodation, restaurants, conferences, wellness facilities, and strong connections with their local destinations. In Australia, the company has operated luxury hospitality properties serving business travellers, leisure guests, groups, and events. Employees are generally expected to demonstrate warmth, professionalism, cultural awareness, and attention to detail. A Business Development Manager supports the commercial performance of the property by building valuable partnerships and attracting profitable business while upholding Shangri-La’s service standards and reputation.
Australia is both a country and an island continent, offering opportunities in hospitality, tourism, events, sales, healthcare, technology, construction, and agriculture. Major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide provide the broadest employment markets, while regional and coastal destinations often have strong demand for hotel and resort staff. Australian workplace culture is generally direct, practical, diverse, and respectful of work-life balance. Lifestyle options range from vibrant city living to beaches, national parks, and outdoor activities, although housing and transport costs can be high. Visa options may include employer-sponsored visas, skilled visas, or working holiday arrangements, depending on nationality, occupation, qualifications, and experience. Applicants should confirm eligibility through the Australian Department of Home Affairs. Relocating usually requires budgeting for housing, health insurance, transport, and initial living costs.
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