The Sales Coordinator supports the hotel’s sales team by handling administrative tasks, preparing proposals and reports, updating client records, coordinating appointments, and assisting with customer and event enquiries. The role typically requires a diploma or degree in hospitality, business, marketing, or a related field, along with strong organizational, communication, and computer skills. Previous hotel sales, reservations, or customer-service experience is advantageous. Candidates are expected to be professional, detail-oriented, responsive, and comfortable managing competing priorities. Fluency in English is generally required; Cantonese and Mandarin are valuable for working with local and regional clients. A positive attitude, teamwork, commercial awareness, and confidence communicating with corporate, leisure, and event customers are important.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotel brands are known for attentive service, elegant accommodation, dining, wellness facilities, and strong destination-based experiences. Shangri-La Hong Kong includes well-established luxury properties serving leisure travelers, business guests, conferences, weddings, and high-end events. The group emphasizes genuine hospitality, guest satisfaction, operational excellence, and colleague development. A Sales Coordinator in Hong Kong would typically work closely with sales managers, reservations, banquet teams, revenue management, and corporate or event clients. The position offers exposure to luxury hotel sales and opportunities to progress into sales, events, or commercial management roles.
Hong Kong offers strong opportunities in hospitality, finance, retail, technology, aviation, events, and international business. Hotel employees benefit from a multicultural workplace and access to a large regional travel market. Cantonese is widely spoken, while English is common in business and tourism; Mandarin is also useful. Life is energetic and convenient, with excellent public transport, diverse food, shopping, beaches, hiking trails, and lively arts and nightlife scenes. Housing can be expensive, especially in central areas, so many newcomers consider Kowloon or the New Territories. Foreign professionals normally need an employment visa sponsored by their employer, with approval based on qualifications, salary, and the role’s business need. Dependants may usually apply for dependant visas. Before relocating, confirm visa sponsorship, medical coverage, housing support, working hours, and benefits directly with Shangri-La. Hong Kong is a city and territory rather than a single island, although Hong Kong Island is one of its best-known areas.
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