The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, training coordination, performance management, payroll administration, compliance, and maintaining personnel records. Candidates should have a degree or diploma in Human Resources, business administration, or a related field, together with several years of hotel or hospitality HR experience. Strong knowledge of Indonesian employment regulations, communication skills, discretion, organization, and confidence handling confidential matters are expected. Experience with HR systems and familiarity with international hotel standards would be advantageous. The successful candidate should be approachable, service-oriented, able to coach department leaders, and comfortable working in a fast-paced, multicultural resort or hotel environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for personalized service, comfortable surroundings, dining, wellness facilities, and strong attention to guest experience. In Indonesia, Shangri-La has maintained a presence through established properties serving business and leisure travelers. The company places emphasis on warm hospitality, professional development, teamwork, and respect for local culture. Human resources roles typically work closely with department heads to recruit and retain employees, support staff engagement, uphold company policies, and deliver consistent service standards. Benefits may include meals, uniforms, insurance, training, service charge, and other allowances, although packages vary by property and contract.
Indonesia offers hospitality opportunities across Java, Bali, Sumatra, Lombok, Sulawesi, and the many smaller resort islands. Bali is the most internationally oriented destination, with abundant hotel jobs, a relaxed lifestyle, beaches, temples, and a large expatriate community. Jakarta, on Java, provides more corporate and luxury-hotel opportunities but has heavy traffic and a faster urban pace. Lombok and parts of eastern Indonesia offer quieter living and growing resort markets. Indonesian culture values courtesy, community, religious diversity, and respectful communication; modest dress is appreciated outside tourist areas. Costs are generally manageable, though Bali accommodation can be expensive. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers commonly assist with documentation, relocation, accommodation, flights, health coverage, and local registration, but these benefits should be confirmed in the offer.
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