The Security Manager or Assistant Security Manager is responsible for protecting guests, employees, property and hotel operations. Duties typically include supervising security officers, managing access control, CCTV, patrols, incident investigations, emergency response, fire and life-safety procedures, and coordination with local authorities. Candidates should have hotel security, hospitality or law-enforcement experience, good knowledge of Malaysian safety regulations, strong leadership skills and sound judgment under pressure. The role requires excellent communication, discretion, physical fitness, computer literacy and flexibility to work rotating shifts, weekends and public holidays. A relevant security, military, police or hospitality background is advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The brand is known for warm Asian hospitality, high service standards and premium guest experiences. Its Malaysian properties include luxury resorts and city hotels, supported by teams in rooms, food and beverage, spa, recreation, engineering, finance and security. Shangri-La places strong emphasis on guest safety, employee development, service consistency and responsible business practices. Working for the group can offer exposure to international hotel standards, multicultural teams and structured career progression. Benefits and working conditions vary by property, position and local employment regulations.
For this role, Penang Island is the most relevant Malaysian setting. It offers opportunities in luxury hotels, restaurants, tourism, healthcare, technology, education and international services. George Town is famous for its UNESCO-listed heritage, diverse Malay, Chinese, Indian and Peranakan culture, street food and lively arts scene. Lifestyle is generally relaxed and affordable compared with Kuala Lumpur, with beaches, hills, temples, markets and excellent local transport. Housing ranges from city apartments to quieter coastal areas, while traffic can be busy. Malaysian citizens can relocate freely. Foreign candidates normally need an employer-sponsored Employment Pass, and the company must meet immigration and salary requirements before work begins. Bring certified qualifications, employment records and a valid passport; dependants may require separate passes.
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