The Director of Business Development, RSR & GSH is expected to lead commercial growth for Shangri-La’s RSR and GSH business areas in Malaysia. Requirements typically include a degree in business, hospitality, marketing or a related discipline, together with substantial experience in hotel sales, partnerships, corporate accounts or strategic business development. The successful candidate should understand the Malaysian and regional hospitality markets, have strong commercial judgement, and be comfortable developing revenue strategies, negotiating agreements and managing key stakeholders. The role calls for excellent communication, leadership and presentation skills, as well as the ability to work across departments and deliver measurable growth against targets.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for polished service, distinctive properties and its Asian-inspired approach to hospitality. Its portfolio includes Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La and Traders Hotels. In Malaysia, Shangri-La operates established urban and resort properties serving business travellers, leisure guests, conferences and high-end events. Employees generally work in an international environment where guest experience, commercial performance, teamwork and professional standards are strongly emphasized. A senior business development position would typically involve collaboration with hotel leadership, sales, marketing, revenue management and regional corporate teams to grow partnerships, demand and long-term market presence.
Malaysia offers opportunities in luxury hotels, tourism, events, property, technology and international business, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. The country is culturally diverse, with Malay, Chinese, Indian and indigenous influences reflected in its food, festivals and everyday life. Urban living is convenient and relatively affordable compared with many global cities, while beaches, rainforests and island resorts provide an easy weekend escape. English is widely used in business, although Malay is the official language. Foreign professionals usually need employer sponsorship for an Employment Pass; the hiring company normally submits the application and supporting documents. Candidates should confirm eligibility, tax treatment and dependent arrangements before moving. Kuala Lumpur is the main commercial hub, while Langkawi and other islands offer a slower resort lifestyle but fewer senior corporate roles. Healthcare, international schools and transport are generally good in major centres.
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