The Business Development Manager – MICE is expected to generate and convert corporate, meetings, incentives, conferences and events business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or marketing, together with several years of hotel sales or MICE experience, strong knowledge of the UAE market and an established corporate or agency network. The successful candidate should be confident in prospecting, preparing proposals, negotiating contracts and managing client relationships. Excellent communication, presentation, organization and revenue-generation skills are essential. The role also requires close cooperation with events, operations, revenue and marketing teams, regular sales visits, accurate pipeline reporting and a professional, target-focused approach.
Shangri-La is a globally recognized luxury hospitality group founded in Asia and known for its distinctive service culture, refined accommodation and strong focus on guest experience. The company operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties serve leisure travelers, corporate clients, groups and major events, offering accommodation, dining, meetings and wellness facilities. Shangri-La emphasizes genuine hospitality, cultural awareness, teamwork and personalized service. In the United Arab Emirates, the group operates high-end properties in key destinations and competes in a demanding luxury market supported by international tourism, business travel and large-scale events. Employees generally work in multicultural teams and may receive benefits such as meals, transportation, medical insurance, annual leave and travel-related privileges, depending on the property and employment package.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in hotels, resorts, restaurants, events, tourism, aviation and luxury retail. The culture blends Islamic traditions with a highly international lifestyle; modest dress and respectful behavior are expected in public and professional settings. Residents enjoy modern housing, beaches, shopping, dining, desert activities and excellent infrastructure, although summers are extremely hot and living costs can be high. Employers normally sponsor an employment visa, work permit, medical examination and Emirates ID after hiring. Candidates should confirm salary, housing, transport, insurance, annual leave and flight benefits before accepting an offer. Relocating professionals commonly need passport documents, educational or experience certificates and background checks. UAE employment contracts and visa rules should be verified with the employer and official authorities.
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