Team Leader (The Line)

Job Description

The Team Leader at The Line, Shangri-La Singapore, supports the daily operation of the hotel’s buffet restaurant and leads service staff during assigned shifts. Requirements typically include relevant restaurant or hotel experience, good knowledge of food and beverage service, strong communication skills, and the ability to guide and motivate a team. The successful candidate is expected to maintain Shangri-La’s service standards, ensure smooth table and buffet operations, respond professionally to guest requests, coordinate with the kitchen, handle service issues, and support training for team members. Flexibility to work rotating shifts, weekends and public holidays is required. A positive attitude, attention to detail, grooming, and a genuine commitment to hospitality are important.

Company Info

Shangri-La is a luxury hospitality group founded in Singapore and recognised internationally for warm Asian hospitality, personalised service and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other key destinations. Shangri-La Singapore is a well-established city hotel known for its extensive facilities, gardens, restaurants and conference spaces. The Line is one of its signature dining venues, offering an interactive buffet with international cuisines prepared across live cooking stations. Employees generally work in a structured, guest-focused environment with opportunities for training, career development and movement within the wider hotel group. The company places strong emphasis on service excellence, teamwork, cultural awareness and creating memorable experiences for guests.

Destination Guide

Singapore is a compact, multicultural island city with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare and logistics. English is widely used at work, while Malay, Mandarin and Tamil are also official languages. The lifestyle is safe, efficient and convenient, with excellent public transport, modern shopping areas, diverse food options and many parks and waterfront attractions. Housing and daily expenses can be high, especially near the city centre, so shared accommodation is common for hospitality employees. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation; approval is handled through Singapore’s Ministry of Manpower. Candidates should secure a formal job offer before relocating, check pass eligibility, arrange accommodation and budget for deposits, healthcare and transport.