The Food & Beverage Supervisor oversees daily operations in assigned restaurant, bar, banquet, or other hotel outlets. Requirements typically include previous hospitality or food and beverage experience, strong knowledge of service standards, food safety, cash handling, and guest relations. A diploma or certificate in hospitality is advantageous, along with good English communication skills. The successful candidate is expected to lead and motivate service staff, coordinate shifts, maintain cleanliness and presentation standards, handle guest feedback professionally, support training, and help achieve revenue and customer satisfaction targets. Flexibility to work shifts, weekends, and public holidays is essential. Shangri-La would also expect a polished, service-focused attitude and the ability to work effectively in a multicultural team.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and distinctive properties ranging from city hotels to island resorts. Shangri-La Singapore is a prominent five-star hotel located near Orchard Road, offering guestrooms, restaurants, event facilities, recreational amenities, and landscaped surroundings. The company places strong emphasis on guest satisfaction, employee development, teamwork, and responsible business practices. Employees commonly work in a diverse, international environment where attention to detail, professionalism, and genuine care are important. Benefits and conditions vary by position but may include service charge, staff meals, uniform, medical coverage, training, and internal career opportunities.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in festivals, languages, neighbourhoods, and hawker food. Life is safe, efficient, and convenient, with excellent public transport, modern healthcare, shopping, and diverse dining. Housing can be expensive, especially near central areas, so newcomers often compare shared apartments and locations along MRT lines. Foreign employees generally need an employer-sponsored work pass; hospitality supervisors may qualify for an S Pass or, depending on salary and criteria, another applicable permit. Approval depends on current government requirements, employer eligibility, qualifications, and salary thresholds. Relocating workers should arrange a valid offer, pass approval, accommodation, insurance, and local banking before arrival. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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