The Service Associate supports daily restaurant operations at Summer Palace, Shangri-La’s Chinese dining venue. Duties typically include welcoming guests, presenting menus, taking accurate orders, serving food and beverages, clearing and resetting tables, handling guest requests, and coordinating with the kitchen and cashier. Candidates should have customer-service experience, preferably in a hotel or upscale restaurant, good communication skills, a pleasant and professional manner, and the ability to work shifts, weekends, and holidays. Knowledge of Chinese cuisine and service standards is helpful. The successful candidate is expected to be attentive, well-groomed, reliable, team-oriented, and committed to delivering warm, efficient service in line with Shangri-La standards.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized service, comfortable accommodations, destination dining, wellness facilities, and strong guest-care standards. Its Philippines properties serve business and leisure travelers and commonly offer restaurants, event venues, recreation facilities, and family-oriented amenities. Shangri-La places emphasis on genuine hospitality, teamwork, professional development, and creating memorable experiences for guests. Employees may receive structured training, career opportunities within the wider hotel group, staff meals, service-charge participation, and other benefits depending on the property and employment contract.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations, particularly in hotels, restaurants, tourism, and events. Filipino culture is welcoming, family-oriented, and shaped by Malay, Spanish, American, and Asian influences. English is widely used in workplaces, while Filipino and local languages are common in daily life. Lifestyle varies from busy metropolitan living to relaxed coastal communities, with affordable local food, beaches, festivals, and outdoor activities. Foreign workers generally need an employer-sponsored work permit and appropriate visa or work authorization before starting employment; requirements can include Department of Labor and Employment approval and immigration registration. Employers often assist with documentation, but candidates should confirm housing, transport, medical coverage, taxes, and contract terms before relocating. Costs are usually higher in major business districts and popular resort islands.
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