The Assistant Outlet Manager supports the daily operation of a restaurant, bar, or other food and beverage outlet at Shangri-La Malaysia. Requirements typically include a diploma or degree in hospitality, food and beverage experience, strong communication skills, and knowledge of service standards, hygiene, and basic financial controls. The successful candidate is expected to supervise staff, maintain excellent guest service, assist with scheduling and training, manage outlet opening and closing procedures, handle guest concerns professionally, and support sales and cost-control targets. Flexibility, leadership, attention to detail, and the ability to work shifts, weekends, and public holidays are essential.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for attentive service, comfortable accommodation, distinctive dining, and strong destination experiences. In Malaysia, Shangri-La operates prominent city and resort properties, including hotels in Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a structured, guest-focused environment with opportunities for professional development, cross-training, and career progression within the wider hotel group. An Assistant Outlet Manager would typically join the food and beverage division and work closely with chefs, service teams, hotel management, and guests to maintain Shangri-La’s service standards and commercial performance.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Hotel jobs are available in food and beverage, front office, housekeeping, culinary operations, events, and guest relations, with stronger seasonal demand on islands and coastal areas. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences. Daily life is generally affordable, with excellent food, warm weather, modern shopping, and easy access to beaches, rainforests, and diving locations. Langkawi, Penang, and Sabah are popular island or coastal choices, while Kuala Lumpur provides broader career options. Foreign employees normally need an employer-sponsored Employment Pass, and the company usually manages the application. Candidates should confirm visa eligibility, accommodation, medical requirements, transport, taxes, and contract benefits before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...