Administrator (F&B)

Job Description

The Administrator (F&B) supports the Food and Beverage department with office administration, records, reports, purchasing documentation, staff scheduling, meeting coordination and communication between outlets and management. Candidates generally need administrative experience, good English and computer skills, especially Microsoft Office, with hospitality or F&B experience preferred. The role requires strong organisation, accuracy, confidentiality and the ability to manage several deadlines. The successful candidate is expected to provide efficient support to outlet managers, maintain accurate files, follow company procedures and deliver courteous service to colleagues and guests. Flexibility, teamwork and a professional appearance are also important in a hotel environment.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for high service standards, Asian-inspired hospitality and properties ranging from city hotels to beach resorts. Shangri-La hotels typically offer accommodation, restaurants and bars, banqueting, wellness facilities and extensive guest services. In Malaysia, the company has operated prominent properties serving business and leisure travellers. Employees usually work in a structured, multicultural environment with opportunities to develop through departmental training and international hospitality experience. Roles in Food and Beverage support the company’s focus on consistent guest service, operational efficiency and memorable dining experiences.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Jobs are available in hotels, restaurants, tourism, events, housekeeping and administration. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle costs are moderate, although Kuala Lumpur and popular islands can be more expensive. Langkawi suits beach living, while Penang offers food, heritage and urban conveniences. Foreign employees normally need an Employment Pass sponsored and arranged by the employer before starting work; requirements depend on salary, qualifications and nationality. Relocating candidates should confirm the contract, accommodation, transport, medical coverage and visa arrangements. Malaysia is warm and humid year-round, with monsoon conditions varying by coast, so island living may involve seasonal weather and transport limitations.