The Assistant Human Resources Manager supports the hotel’s people strategy, employee relations, recruitment, onboarding, training coordination, performance management, and compliance with Malaysian employment requirements. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration, or a related field, with several years of hotel or hospitality HR experience. Strong knowledge of local labour practices, communication skills, confidentiality, organisation, and problem-solving ability are important. The successful candidate should be approachable, fair, service-minded, and capable of working closely with department heads and employees in a fast-paced, multicultural hotel environment.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. The company is recognised for personalised service, Asian-inspired hospitality, strong guest experiences, and well-established standards in accommodation, dining, events, and wellness. Shangri-La properties in Malaysia are important employers within the country’s tourism and hotel sector, offering roles across operations, culinary services, finance, engineering, sales, and human resources. The group places emphasis on employee development, teamwork, service excellence, cultural awareness, and responsible business practices. An Assistant Human Resources Manager would typically help maintain a positive workplace culture while supporting recruitment, employee engagement, training, policy implementation, and compliance with local regulations.
Malaysia offers varied hospitality opportunities on islands and coastal destinations such as Langkawi, Penang, Pangkor, Tioman, and parts of Sabah. Jobs are commonly available in hotels, resorts, restaurants, tourism, guest services, wellness, events, and administration, although hiring can be seasonal in resort areas. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in business and tourism. Island life is generally relaxed, warm, and outdoors-oriented, with beaches, local food, water activities, and a lower cost of living than many major international cities. Langkawi and Penang provide stronger infrastructure and international communities, while smaller islands offer a quieter lifestyle but fewer services. Foreign employees normally need employer sponsorship and an approved Employment Pass before starting work. Candidates should confirm accommodation, healthcare, transport, taxation, and relocation support in their employment offer.
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