Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La’s marketing, public relations, digital content, social media, and promotional activities. Candidates typically need a diploma or degree in marketing, communications, public relations, hospitality, or a related field, together with relevant experience in hotel marketing or communications. Strong writing, editing, coordination, presentation, and interpersonal skills are expected. The role requires creativity, attention to detail, knowledge of social media platforms, and confidence working with agencies, media contacts, guests, and internal departments. Candidates should be organised, commercially aware, able to manage deadlines, and comfortable working in a fast-paced luxury hospitality environment.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, comfortable accommodation, distinctive dining, wellness facilities, and strong local connections. Shangri-La Hotels and Resorts operates in several Malaysian destinations and serves both leisure and business travellers. The company places emphasis on warm hospitality, service excellence, professional development, responsible business practices, and creating memorable guest experiences. A Marketing Communication Executive would typically help promote the property, strengthen brand visibility, coordinate campaigns, manage content, support media relations, and communicate the hotel’s dining, accommodation, events, and guest offerings.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, tourism, restaurants, retail, events, marketing, and corporate services. Island destinations such as Langkawi, Penang, Tioman, and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities, and strong hospitality demand, while Kuala Lumpur offers broader career options and transport links. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences reflected in food, festivals, languages, and daily life. Living costs are generally moderate, although island accommodation and imported goods may be expensive. Foreign employees normally require an employment pass sponsored by the hiring company; approval depends on the role, salary, qualifications, and current immigration rules. Candidates should confirm sponsorship, accommodation, insurance, transport, and relocation support before accepting an offer. English is widely used in hotels, while Malay is the national language.