The F&B Hostess welcomes guests, manages seating arrangements, handles reservations, answers inquiries, and helps create a smooth dining experience. Shangri-La typically looks for candidates with hospitality or restaurant experience, excellent grooming, confident communication, and a warm, professional manner. Fluency in English is generally required; additional languages are an advantage. The successful candidate should remain organized during busy service periods, coordinate effectively with restaurant staff, understand basic food and beverage service standards, and respond courteously to guest requests or concerns. Flexibility to work shifts, weekends, and public holidays is expected. Knowledge of a restaurant reservation system and previous luxury hotel experience may be preferred.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for refined service, comfortable surroundings, and the brand promise of genuine care associated with Asian hospitality. Shangri-La hotels commonly provide restaurants, lounges, meeting facilities, recreational services, and wellness experiences for both leisure and business travelers. The group employs people across guest services, food and beverage, culinary operations, housekeeping, engineering, finance, and management. In the United Arab Emirates, Shangri-La properties serve a highly international clientele and generally expect polished presentation, cultural awareness, teamwork, and consistently high service standards from their employees.
The United Arab Emirates is not an island but a Gulf federation offering strong opportunities in hotels, restaurants, tourism, retail, aviation, events, and luxury services. Dubai and Abu Dhabi have the broadest employment markets, while Ras Al Khaimah and Fujairah also offer growing resort opportunities. The culture is multicultural and respectful, with Islamic traditions influencing dress, public behavior, and working practices. Lifestyle options include beaches, shopping, desert activities, dining, and international communities, although summer heat is intense. Most expatriates need employer-sponsored residence and work visas; the employer normally arranges the permit, medical checks, Emirates ID, and related formalities. Confirm accommodation, transport, meals, insurance, flights, probation terms, and any recruitment fees before accepting an offer. Living costs vary significantly, especially for housing in Dubai and Abu Dhabi.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...