The Waiter/Waitress supports daily service in the Lobby Lounge by welcoming guests, taking accurate orders, serving food and beverages, explaining menu items, processing payments and maintaining high service standards. Candidates should have previous experience in hotel, restaurant or lounge service, good spoken English, a pleasant personality and strong communication skills. Knowledge of food safety, beverage service and point-of-sale systems is useful. The role requires flexibility to work shifts, weekends and public holidays, along with good teamwork, attention to detail and the ability to remain calm during busy periods. Candidates are expected to provide warm, discreet and personalized service consistent with Shangri-La standards.
Shangri-La is a luxury hospitality group founded in Singapore and recognized internationally for its distinctive Asian-inspired approach to service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is located near Orchard Road and is known for its landscaped grounds, premium accommodation, restaurants, lounges, event facilities and guest-focused service. Employees generally work in a multicultural environment with opportunities to build careers across food and beverage, rooms, culinary, events and other hotel departments. The company places strong emphasis on genuine hospitality, professional standards, teamwork and personalized guest experiences. Benefits and employment terms vary by position and may include service charge, staff meals, uniforms, training and employee discounts, subject to local policy and the specific employment contract.
Singapore is a compact, highly connected island city-state with opportunities in hospitality, tourism, restaurants, retail, finance, technology, healthcare and logistics. Its culture blends Chinese, Malay, Indian and international influences, reflected in its festivals, languages and excellent hawker food. Life is clean, safe and convenient, with efficient public transport, modern healthcare and many parks, shopping areas and waterfront attractions. Accommodation can be expensive, so newcomers often share apartments or live farther from the city center. Foreign employees generally need an employer-sponsored work pass; hospitality staff may qualify for an S Pass or Work Permit depending on salary, qualifications, nationality and current government quotas. The employer normally manages the application. Before relocating, confirm the written contract, salary, service-charge policy, accommodation, medical coverage, working hours and pass approval. Singapore is well suited to people who value structure, multicultural workplaces and fast-paced urban living.
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