The Assistant Manager will support the daily operation of Shangri-La Singapore’s Lobby Lounge, ensuring attentive service, smooth shift coordination and a welcoming guest experience. Requirements typically include a diploma or degree in hospitality, several years of experience in upscale hotel restaurants, lounges or bars, and strong knowledge of food, beverages and service standards. The candidate should be confident supervising a team, handling guest feedback, managing cash and operational procedures, and maintaining hygiene and quality controls. Excellent communication skills, a professional appearance, flexibility to work shifts, weekends and public holidays, and the ability to remain calm during busy periods are expected. Familiarity with luxury hospitality and proficiency in English are important; additional languages are advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for warm Asian hospitality, personalized service and high standards in accommodation, dining, wellness and events. Shangri-La Singapore is an established five-star property near Orchard Road, offering guestrooms, restaurants, extensive meeting facilities, gardens and leisure amenities. The company places strong emphasis on guest satisfaction, service excellence, teamwork and employee development. Working for Shangri-La can provide exposure to international hotel operations, luxury dining standards and career opportunities across different departments and destinations.
Singapore is a compact, well-connected island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology and healthcare. Hotel roles are concentrated around Orchard Road, Marina Bay, Sentosa and the airport area. The culture is multicultural, orderly and service-oriented, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient, safe and modern, although rent and daily expenses can be high. Public transport is efficient, and most employees commute by MRT or bus. Foreign hires generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and government assessment. Employers usually guide successful candidates through the application process. Relocating staff should budget for accommodation, medical insurance, transport and deposits, and confirm whether housing, meals or relocation support are included in the offer.
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