The Captain, Shophouse is responsible for leading daily restaurant service, welcoming guests, taking orders, coordinating with the kitchen and ensuring a smooth dining experience. Candidates should have experience in hotel or restaurant operations, strong knowledge of food and beverage service, good communication skills and a professional appearance. The role requires confidence in supervising service staff, handling guest requests and complaints, maintaining service standards and supporting opening and closing duties. Flexibility to work shifts, weekends and public holidays is expected. A hospitality qualification and knowledge of food safety procedures would be advantageous.
Shangri-La is a leading luxury hospitality group founded in Asia, with hotels, resorts and residences across major destinations worldwide. The company is known for warm Asian hospitality, high service standards and a strong focus on personalised guest experiences. Shangri-La Singapore is a long-established luxury hotel offering accommodation, restaurants, meeting facilities, leisure amenities and extensive guest services. Employees typically work in a multicultural environment and receive exposure to international hotel operations. The group places emphasis on professional development, service excellence, teamwork and responsible business practices. Depending on the position and employment terms, staff may receive benefits such as meals, uniforms, training, medical coverage and opportunities for career progression within the wider Shangri-La network.
Singapore is a compact, highly connected city-state with opportunities in hospitality, tourism, food and beverage, retail, finance, technology and healthcare. The culture is multicultural, with English widely used at work alongside Mandarin, Malay and Tamil. Life is safe and convenient, supported by excellent public transport, reliable healthcare and extensive shopping and dining options. Accommodation can be expensive, especially near central districts, so many workers choose shared apartments or housing farther from the city centre. Foreign employees generally need an employer-sponsored work pass; the appropriate pass depends on salary, qualifications and experience, and approval is not automatic. New arrivals should budget for rent, transport, deposits and daily expenses. Singapore is hot and humid year-round, with frequent rain, so lightweight clothing and flexibility with outdoor conditions are useful.
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