The Lobby Lounge Manager is responsible for overseeing daily lounge operations, service quality, team performance, guest satisfaction, stock control and financial results at Shangri-La Singapore. Candidates should have several years of experience in hotel or luxury restaurant food and beverage operations, including supervisory or management experience. Strong knowledge of beverages, service standards, cash handling and cost control is expected. The role requires confident leadership, excellent communication, grooming and problem-solving skills, as well as a genuine hospitality mindset. Flexibility to work rotating shifts, weekends and public holidays is essential. The successful candidate is expected to coach colleagues, maintain Shangri-La service standards, build guest relationships and ensure a polished, welcoming lounge environment.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for its refined service, Asian-inspired hospitality and distinctive Shangri-La brand. Shangri-La Singapore is a large luxury hotel located near Orchard Road, offering accommodation, restaurants, event facilities, wellness services and extensive gardens. Its workforce serves business travellers, leisure guests, meetings, weddings and international visitors. Employees typically work in a multicultural environment with structured service standards, training opportunities and career pathways across hotel departments and global properties. Compensation and benefits depend on the position, experience and employment terms.
Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, food and beverage, technology, finance, healthcare and logistics. The culture is multicultural, orderly and fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle highlights include excellent public transport, diverse food, shopping, green spaces and easy access to nearby Southeast Asian destinations. Living costs, especially rent, are high, so accommodation and benefits should be reviewed carefully. Foreign professionals generally require an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications and government approval. Employers usually guide successful candidates through the application process. New arrivals should arrange housing, healthcare coverage, banking and tax registration, and understand local employment rules. Singapore’s warm, humid climate and professional service expectations make adaptability, punctuality and polished presentation important.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...