The Captain at Shang Palace is responsible for supervising restaurant service, coordinating a station or section, welcoming guests, taking orders, explaining Cantonese cuisine, and ensuring food and beverage are delivered accurately and promptly. Candidates should have previous experience in a premium hotel or Chinese restaurant, strong knowledge of service standards, good communication skills, and confidence leading junior colleagues. Fluency in English is generally required; Mandarin or Cantonese would be advantageous. The role requires a polished appearance, attention to detail, teamwork, guest-focused service, and the flexibility to work shifts, weekends, and public holidays.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates luxury hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a well-established five-star property known for its extensive gardens, high-quality accommodation, restaurants, meeting facilities, and personalised service. Shang Palace is the hotel's signature Chinese restaurant, recognised for refined Cantonese cuisine, elegant surroundings, and professional dining service. Employees typically work in a multicultural environment with structured service standards, training opportunities, and exposure to international luxury-hotel operations.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, food and beverage, finance, technology, healthcare, and tourism. Hotel roles are concentrated around Orchard Road, Marina Bay, Sentosa, and the city centre. The culture is multicultural, orderly, safe, and service-oriented, with English widely used alongside Mandarin, Malay, and Tamil. Public transport is reliable, although accommodation and daily living costs can be high. International candidates normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to government requirements, salary thresholds, and quota rules. Employers may assist with documentation, but approval is not guaranteed. New arrivals should budget for housing deposits, healthcare, transport, and relocation costs. Singapore's tropical climate is hot and humid year-round, with frequent rain.
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