The Captain at Red Sugar is responsible for supervising daily restaurant and bar service, coordinating the team, welcoming guests, taking orders, ensuring accurate food and beverage delivery, and maintaining Shangri-La service standards. Candidates should have relevant experience in a hotel, restaurant, lounge, or bar environment, with strong knowledge of food and beverages. Good communication skills, a polished appearance, customer-focused attitude, and the ability to lead a team during busy periods are expected. Fluency in English is generally required, while Cantonese or Mandarin is advantageous. Flexibility to work shifts, weekends, and public holidays is essential.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, premium dining, and elegant guest experiences. In Hong Kong, Shangri-La operates leading properties including Kowloon Shangri-La and Island Shangri-La. Red Sugar is a stylish rooftop bar at Kowloon Shangri-La, offering drinks, food, music, and panoramic views of Victoria Harbour. Employees typically work in a structured international hotel environment with opportunities for professional development, service training, staff benefits, and career mobility across the group.
Hong Kong is a dynamic coastal city and international business hub, made up of Hong Kong Island, Kowloon, and the New Territories. Hospitality jobs are widely available in hotels, restaurants, bars, clubs, catering, tourism, and luxury retail, with strong demand for experienced service professionals. The culture blends Cantonese traditions with international influences; English is common in hotels, while Cantonese and Mandarin are valuable advantages. Life is fast-paced, convenient, and urban, with excellent public transport, diverse food, shopping, nightlife, beaches, and hiking trails. Overseas employees normally need an employment visa sponsored by their employer before starting work. Applicants should prepare qualifications, references, and proof of experience. Housing is expensive, so candidates should carefully review salary, accommodation, meals, medical coverage, and relocation support before accepting an offer.
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