The Human Resources Coordinator supports daily HR administration at Shangri-La, including employee records, onboarding, contracts, leave, attendance, correspondence and coordination with government or internal departments. The role is intended for a UAE National under the Emiratisation programme. Candidates should typically hold a diploma or degree in human resources, business administration or a related field, with strong communication, organisation and computer skills. Previous hotel or administrative experience is advantageous, while knowledge of UAE labour regulations and HR systems is helpful. The successful candidate is expected to handle confidential information professionally, provide responsive employee support, maintain accurate records and work cooperatively in a multicultural hospitality environment.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia, the Middle East, Europe, Africa and North America. The group operates under a service culture centred on warm, personalised guest experiences and its “Shangri-La Cares” values. Its UAE properties serve leisure and business travellers and include luxury hotels in Dubai and Abu Dhabi. Hotel employees work in an international environment covering rooms, food and beverage, events, wellness, finance, engineering and corporate support functions. Shangri-La generally provides structured hospitality careers, training and opportunities for progression. This Human Resources Coordinator position supports the people operations that enable the property to recruit, develop and retain colleagues while meeting UAE employment and Emiratisation objectives.
The United Arab Emirates is a federation of seven emirates rather than an island, with Dubai and Abu Dhabi offering especially strong opportunities in hospitality, tourism, retail, aviation, finance and technology. The culture blends Islamic traditions, Emirati heritage and a highly international population; modest dress and respect for local customs are appreciated. Lifestyle options range from beaches, malls and restaurants to desert activities and cultural attractions, although summer heat is intense. UAE nationals benefit from Emiratisation-focused employment programmes, while expatriates normally require an employer-sponsored residence and work visa, medical fitness screening and Emirates ID. Employers commonly arrange work permits and may provide accommodation, transport, insurance or flights, depending on the contract. Before relocating, candidates should confirm salary, benefits, probation terms, housing and visa sponsorship. Living costs vary considerably, with Dubai generally more expensive than other emirates.
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