The Assistant Manager/Manager, Human Resources role supports the hotel's people strategy and day-to-day HR operations. Typical responsibilities include recruitment, onboarding, employee relations, performance management, training coordination, payroll support, policy implementation and compliance with Singapore employment regulations. Candidates should have a diploma or degree in Human Resources, Business Administration or a related discipline, along with relevant hotel or service-industry experience. Strong communication, organisation and problem-solving skills are essential. The successful candidate is expected to be approachable, discreet, commercially aware and comfortable advising managers and colleagues at all levels. Experience with HR systems and knowledge of Singapore employment practices would be advantageous.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for its service culture, Asian-inspired hospitality and focus on personalised guest experiences. Shangri-La Singapore is a long-established luxury hotel located near Orchard Road, with extensive guest rooms, suites, dining venues, event facilities, gardens and wellness amenities. Its workforce includes colleagues from a wide range of backgrounds and functions, creating a dynamic environment for hospitality professionals. Human Resources teams play an important role in employee engagement, talent development, workplace culture and maintaining high service standards. The company may offer career development, staff benefits and opportunities to move within its international hotel network, subject to the position and employment terms.
Singapore is a compact, multicultural city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics and professional services. Hotel roles are concentrated around Orchard Road, Marina Bay, Sentosa and the airport, while international companies provide broader career options. English is widely used at work, alongside Mandarin, Malay and Tamil. The lifestyle is safe, efficient and urban, with excellent public transport, diverse food, shopping, parks and easy regional travel. Living costs, especially rent, are relatively high, so accommodation and transport should be considered carefully when comparing offers. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers normally submit the application to Singapore's Ministry of Manpower. Candidates should confirm the exact pass, benefits, probation terms and relocation support before accepting an offer.
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