Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the planning and administration of meetings, conferences, weddings and other events. Typical requirements include a diploma or degree in hospitality, business or a related field, previous experience in hotel sales, banqueting or event coordination, strong communication skills and good knowledge of Microsoft Office. The candidate is expected to respond to enquiries, prepare proposals and contracts, coordinate with operational departments, maintain client records, assist with site inspections and follow up on sales leads. A professional appearance, attention to detail, teamwork, customer focus and the ability to manage several deadlines are important. Familiarity with hotel systems and fluency in English are advantageous; additional languages may be preferred.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for personalised service, comfortable accommodation, extensive dining facilities and meeting and event venues. Shangri-La properties commonly offer careers in rooms, food and beverage, culinary operations, sales, finance, engineering, wellness and guest services. In Malaysia, the group operates established hotels and resorts serving business travellers, leisure guests, weddings and corporate events. Its workplace culture generally emphasises Asian hospitality, service excellence, teamwork, professional presentation and attention to guest needs. An Events Sales Coordinator would typically work closely with clients and internal departments to convert enquiries into successful events while supporting the hotel's revenue and relationship-building objectives.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, education, technology and professional services. Popular island destinations such as Langkawi, Penang, Tioman, Perhentian and Redang provide resort, events, diving and guest-service roles, although Kuala Lumpur and major mainland cities have broader career options. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous influences, with excellent food, festivals and generally welcoming communities. Island living can be relaxed and scenic, but transport, healthcare, schooling and shopping may be more limited, and seasonal tourism can affect workloads. Foreign employees normally need an employer-sponsored Employment Pass approved before starting work; requirements depend on salary, qualifications, nationality and role. Candidates should confirm the employer, accommodation, medical coverage, permit sponsorship and relocation costs before accepting an offer. English is widely used in hospitality, while Malay and other languages are useful advantages.