Senior Event Sales Manager

Job Description

The Senior Event Sales Manager is expected to lead the sales and planning of conferences, weddings, meetings, and other events for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, together with several years of hotel event-sales experience. The candidate should be confident in negotiating contracts, preparing proposals, managing budgets, developing client relationships, and achieving revenue targets. Strong communication, presentation, organization, and leadership skills are essential. Experience with luxury hotels, corporate accounts, event technology, and local or international markets would be advantageous. The role also requires flexibility, close coordination with operations teams, and a professional, guest-focused approach.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalized service, elegant properties, strong dining concepts, and destination-focused guest experiences. Its Malaysian portfolio includes prominent city and resort hotels, serving business travelers, leisure guests, weddings, conferences, and major social events. Shangri-La typically offers structured hotel operations, international service standards, employee training, and opportunities to progress across departments or properties. For an event sales professional, the company provides exposure to corporate clients, government functions, weddings, meetings, incentives, conferences, and luxury hospitality accounts. Benefits may include service charge, meals, insurance, staff accommodation or allowances, and career development, depending on the specific property and employment package.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Langkawi and Penang are popular island locations, while Sabah and Sarawak provide coastal and nature-based tourism careers. Event-sales professionals can find roles in luxury hotels, convention venues, resorts, destination-management companies, restaurants, and wedding businesses. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with English widely used in hotels. Lifestyle costs are moderate, though central Kuala Lumpur and resort islands can be more expensive. Beaches, food markets, rainforest activities, and water sports are major attractions. Foreign employees normally need employer sponsorship for an Employment Pass, and the hiring company generally handles the application. Candidates should confirm eligibility, salary, accommodation, medical coverage, tax obligations, and relocation support before accepting an offer. Island living may involve seasonal demand, limited transport, and higher costs for imported goods.