The Events and Operations Assistant Manager, Family Experience, supports the planning and delivery of family-focused activities, events and guest experiences at Shangri-La Singapore. The role involves coordinating daily operations, managing schedules and vendors, supervising team members, ensuring excellent service standards, and creating engaging programmes for children and families. Candidates should have experience in hospitality, events, recreation, guest relations or a related field, along with strong organisational and communication skills. A positive, energetic personality, attention to detail, ability to work weekends and public holidays, and confidence working with children and families are expected. Experience with event planning, team coordination and safety procedures would be advantageous.
Shangri-La Hotels and Resorts is a premium Asian hospitality group known for luxury hotels, resorts and exceptional personalised service. Founded in Hong Kong, the group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Singapore is a landmark luxury hotel set within extensive gardens near Orchard Road, offering guest rooms, restaurants, recreational facilities, event spaces and family-oriented experiences. The brand places strong emphasis on genuine care, cultural understanding, service excellence and creating memorable stays for guests of all ages. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations, food and beverage, events, guest services and corporate functions. The company is also recognised for its focus on professional training and long-term employee development.
Singapore is a compact, highly connected city-state with strong opportunities in hotels, tourism, events, restaurants, retail, finance, technology and international business. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Singapore offers excellent public transport, reliable healthcare, modern amenities and a safe urban lifestyle, although rent and daily expenses can be high. Popular areas include Orchard Road, Marina Bay, Sentosa and the East Coast. Hospitality employees should expect a fast-paced, service-focused environment and may work shifts, weekends and public holidays. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary and eligibility requirements. Employers often assist with applications, but employees should confirm accommodation, medical coverage, taxes and relocation costs before accepting an offer. Families may require separate dependent passes and schooling arrangements.
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