The Service Associate – F&B Waiter/Waitress is responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, clearing tables, processing bills and maintaining high service standards in the Valley Wing Summit Room. Candidates should ideally have previous experience in hotel or restaurant service, good knowledge of food and beverages, a pleasant personality and strong communication skills. Fluency in English is expected, while additional languages are useful. The role requires teamwork, attention to detail, physical stamina and flexibility to work shifts, weekends and public holidays. The successful candidate should be well-groomed, guest-focused, courteous and able to deliver polished service to premium and VIP clientele.
Shangri-La is a luxury hospitality group founded in Singapore and recognised internationally for its hotels, resorts and distinctive Asian-inspired service. The company operates properties across Asia, the Middle East, Europe, North America and other destinations, serving business and leisure travellers. Shangri-La Hotels and Resorts are known for warm hospitality, refined dining, wellness facilities and personalised guest experiences. In Singapore, Shangri-La Hotel, Singapore is a landmark luxury property with extensive accommodation, restaurants, event facilities, gardens and the exclusive Valley Wing. Employees typically work in a structured hotel environment with opportunities for training, cross-department experience and career progression across the wider group. The organisation places strong emphasis on service excellence, professionalism, teamwork and cultural awareness.
Singapore is a compact island city-state with strong employment opportunities in hospitality, tourism, aviation, retail, finance, technology and healthcare. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its languages, festivals and food. Life is convenient, safe and well connected through an efficient MRT and bus network, although accommodation and daily expenses can be high. Popular areas include Marina Bay, Orchard, Sentosa, Chinatown and Kampong Glam, while hawker centres offer affordable local meals. Foreign employees generally need an employer-sponsored work pass. Hospitality staff may qualify for an S Pass or Work Permit, subject to government eligibility rules, salary requirements and sector quotas. Before relocating, candidates should confirm the offer, accommodation, medical coverage, work-pass arrangements and working hours. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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