The Flower Shop Manager oversees the hotel’s floral shop, including daily operations, flower purchasing, stock control, pricing, sales, customer service and delivery coordination. The role also involves creating floral arrangements for weddings, banquets, guest rooms and other hotel events while maintaining Shangri-La’s presentation standards. Candidates are typically expected to have several years of floristry or flower-shop experience, strong knowledge of fresh flowers and seasonal products, and good commercial awareness. Creativity, attention to detail, leadership, organization and customer-service skills are essential. Experience in a luxury hotel, event company or retail environment is advantageous. The candidate should be comfortable managing budgets, suppliers and staff while working flexible hours, including weekends and public holidays.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its service culture, elegant properties and Asian-inspired approach to guest care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties typically offer accommodation, restaurants, banqueting, wellness facilities and event services, creating opportunities across hotel operations and corporate support functions. The company places strong emphasis on genuine hospitality, professional development, teamwork and personalized service. In Hong Kong, Shangri-La operates prominent luxury hotels in Central and Kowloon, serving business travelers, leisure guests, weddings and corporate events. A Flower Shop Manager would contribute to the visual presentation and event experience of the hotel while managing a specialist retail and service function.
Hong Kong offers strong opportunities in luxury hotels, floristry, retail, events, catering, tourism and international business. The city is fast-paced, highly connected and culturally diverse, combining Cantonese traditions with global influences. Lifestyle options include excellent public transport, varied restaurants, shopping, hiking, beaches and vibrant arts and nightlife. Housing is expensive, especially on Hong Kong Island and in central districts, so many employees choose Kowloon or the New Territories for better value. Overseas professionals generally need an employment visa sponsored by a Hong Kong employer, with approval depending on qualifications, relevant experience and proof that the role cannot easily be filled locally. Employers commonly assist with visa documentation, though relocation costs and accommodation support vary. Cantonese is useful for daily life, while English is widely used in hotels and professional workplaces. New arrivals should budget carefully for rent, deposits, transport and healthcare.
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