The Assistant Restaurant Manager supports the daily operation of the all-day dining restaurant, ensuring excellent guest service, smooth shift management, food and beverage quality, and compliance with Shangri-La standards. Requirements typically include a diploma or degree in hospitality, several years of restaurant or hotel experience, and strong knowledge of service procedures, food safety, staff scheduling, and cost control. The successful candidate is expected to lead and motivate the team, handle guest concerns professionally, coordinate with the kitchen and other departments, monitor sales and expenses, and maintain a welcoming, efficient dining environment. Flexibility for shifts, weekends, and public holidays is essential, along with good English and Indonesian communication skills.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for refined service, comfortable accommodation, and distinctive guest experiences. The group operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. Its properties commonly include restaurants, lounges, meeting facilities, spas, pools, and leisure services. Shangri-La places strong emphasis on genuine hospitality, guest recognition, professional development, teamwork, and responsible business practices. In Indonesia, the company has operated luxury hotels and resorts serving business travellers, holidaymakers, families, and event guests. Employees generally work in multicultural environments and follow structured operational and service standards. Benefits and compensation vary by property, location, experience, and applicable service-charge arrangements.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, Sumatra, Sulawesi, and other islands. Bali has the largest concentration of international resorts, while Jakarta and Surabaya provide strong urban hotel and business opportunities. Work culture values politeness, teamwork, respect for seniority, and relationship building. Daily life can range from busy metropolitan living to relaxed coastal communities, with affordable local food, tropical weather, and varied transport conditions. Foreign nationals normally need an employer-sponsored work permit and appropriate employment visa; working on a tourist visa is not permitted. Employers usually guide the immigration process, medical checks, contracts, and registration requirements. Candidates should confirm accommodation, meals, service charge, insurance, relocation support, taxation, and contract terms before accepting an offer. Learning basic Indonesian is useful, even in international hotels, and applicants should research the specific island, transport options, healthcare access, and cost of living.
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