The Service Leader - Finance (Accounts Receivable) is responsible for supervising receivables operations, monitoring guest and corporate accounts, ensuring accurate billing, following up outstanding balances, preparing reports, and supporting month-end closing. Candidates would typically need a degree in accounting, finance, or a related field, along with hotel or hospitality finance experience. Familiarity with accounting systems, reconciliation, credit control, tax requirements, and Microsoft Office is expected. The role requires strong attention to detail, integrity, communication skills, and the ability to lead a team while meeting deadlines. Experience in a luxury hotel environment and knowledge of Shangri-La standards would be advantageous.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for refined service, comfortable accommodations, distinctive dining, wellness facilities, and strong attention to guest experience. Its Philippine properties serve leisure and business travelers and typically offer opportunities in hotel operations, finance, food and beverage, engineering, sales, and guest services. Shangri-La places emphasis on professional service standards, employee development, teamwork, and cultural sensitivity. Depending on the property, employees may work in a busy city hotel or a resort environment, with responsibilities shaped by local regulations and the hotel’s operating scale.
The Philippines offers hospitality and finance opportunities in Metro Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Workplaces are generally multicultural, and Filipino culture values warmth, courtesy, family, and teamwork. Lifestyle varies from fast-paced urban living to relaxed beach or provincial communities; living costs are usually lower outside Manila, though resort locations can be seasonal and more expensive. Foreign employees normally need an employer-sponsored work permit and visa, while Filipino applicants need standard employment and government documentation. Relocating staff should confirm accommodation, transport, medical insurance, taxes, and contract terms before accepting an offer. English is widely used in business and hospitality, making the country accessible to international professionals. Weather is tropical, with a rainy season, and travel between islands commonly involves domestic flights or ferries.
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