The Banking Consultant supports customers in the Dee Why branch by understanding their financial needs and providing suitable everyday banking, lending, and digital banking solutions. Requirements generally include customer service or sales experience, strong communication skills, confidence using technology, sound attention to detail, and the ability to meet responsible banking and compliance standards. The successful candidate is expected to build trusted customer relationships, identify opportunities to improve customers’ financial wellbeing, complete transactions accurately, explain products clearly, and contribute to branch performance. Flexibility, teamwork, professionalism, and a genuine interest in helping people are important. Banking experience is helpful but not always essential, as ANZ provides training and development for suitable candidates.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing personal, business, commercial, and institutional banking services. Established in 1835, ANZ serves millions of customers through branches, digital channels, contact centres, and specialist relationship teams. Its services include transaction accounts, home and personal lending, deposits, payments, financial wellbeing support, and business finance. ANZ places emphasis on responsible banking, customer outcomes, inclusion, technology, and supporting the communities in which it operates. The bank employs a large workforce across Australia, New Zealand, and selected international markets. In a customer-facing branch role, employees typically receive structured training, opportunities to develop banking and sales expertise, and access to broader career pathways across retail banking, lending, operations, and relationship management.
Australia is a large island country with employment opportunities in banking, healthcare, technology, construction, education, hospitality, logistics, and professional services. Major job markets include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra; regional areas may offer opportunities in agriculture, tourism, healthcare, and trades. Australian workplaces are generally professional, practical, and relatively informal, with emphasis on punctuality, teamwork, safety, and clear communication. Lifestyle varies from busy metropolitan living to relaxed coastal or regional communities, with excellent beaches, outdoor activities, and diverse food cultures. Living costs, especially rent, can be high in Sydney and Melbourne. Skilled workers may qualify for employer-sponsored, skilled, or state and territory-nominated visas, while working holiday visas suit eligible younger applicants. Relocation requires budgeting for housing, transport, healthcare, tax, and visa costs, and checking current requirements through the Australian Department of Home Affairs.
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