The Banking Consultant supports customers in an ANZ branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, deposit, insurance, or digital banking solutions. The role requires strong communication, customer service, cash-handling and administrative skills, along with sound attention to detail and willingness to follow banking, privacy, and compliance procedures. Candidates are expected to build trusted customer relationships, meet service and referral targets, use digital banking tools confidently, and work collaboratively within a busy branch environment. Previous retail, banking, sales, or customer-service experience is helpful, while a positive attitude, adaptability, and commitment to responsible customer outcomes are essential.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving personal, business, institutional, and private customers across Australia and New Zealand. The bank provides transaction accounts, home and personal lending, credit cards, deposits, payments, wealth services, and business finance. ANZ operates through branches, digital channels, contact centres, and specialist relationship teams. Its North Sydney operations form part of Sydney’s major financial and commercial services sector. The company places emphasis on customer-focused banking, responsible lending, risk management, digital transformation, inclusion, and supporting the communities in which it operates. Employees generally work in structured, regulated environments with opportunities to develop careers across retail banking, operations, technology, risk, and corporate banking.
Australia offers employment opportunities in banking, finance, technology, healthcare, construction, education, tourism, and professional services, with Sydney, Melbourne, Brisbane, Perth, and Adelaide being major job centres. Workplace culture is generally practical, direct, collaborative, and supportive of work-life balance, although financial-services roles can involve performance targets and strict compliance requirements. Lifestyle varies from busy city living and extensive public transport to coastal, regional, and outdoor environments. Australia has beaches, national parks, multicultural communities, and a strong sporting culture, but housing and living costs can be high, particularly in Sydney. Skilled workers may explore employer-sponsored visas, skilled independent or state-nominated pathways, and graduate visas, depending on occupation, qualifications, English ability, and eligibility. Relocating usually requires a valid visa, tax file number, bank account, health insurance arrangements, accommodation, and an understanding of local employment rights. Checking official Australian immigration guidance is recommended before making plans.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...