Banking Consultants across Perth - Outer Metropolitan

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Banking Consultants support ANZ customers in branches across Perth’s outer metropolitan area. Requirements generally include customer service or sales experience, strong communication skills, basic financial understanding, digital confidence, and the ability to meet identification, privacy, and regulatory obligations. The role involves handling everyday banking enquiries, assisting with accounts and transactions, identifying customer needs, explaining suitable products, completing administrative tasks, and referring more complex matters to specialist teams. ANZ expects candidates to be approachable, reliable, inclusive, and comfortable working toward service and performance goals. Flexibility to work across different branches, learn new systems, and support customers through both face-to-face and digital channels is also important.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing personal, business, institutional, and wealth services. Established in Australia, ANZ operates through a large branch and digital network and serves millions of customers across the region. Its services include everyday banking, home lending, credit cards, business finance, payments, investments, and financial advice. ANZ employs people in customer-facing, technology, risk, operations, finance, and specialist banking roles. The bank promotes customer-focused service, inclusion, responsible banking, and digital innovation. In branch positions, employees help customers manage their finances while supporting ANZ’s broader goals around accessible banking and long-term relationships. Conditions, benefits, and career development opportunities vary according to the position, location, and applicable employment agreement.