The Senior Process Engineer will lead the analysis, redesign and continuous improvement of banking processes across ANZ. Responsibilities may include mapping current and future processes, identifying inefficiencies, improving customer and employee journeys, supporting automation, managing process controls, and working with technology, risk and operational teams to deliver measurable outcomes. Candidates are expected to have significant experience in process engineering, business process management, Lean or continuous improvement methodologies, and complex change delivery. Strong analytical, communication, stakeholder-management and problem-solving skills are essential. Experience in financial services, process modelling tools, automation or regulatory environments would be advantageous. The role also requires the ability to work independently, influence senior stakeholders and deliver outcomes within a 12-month fixed-term contract.
ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing retail, business, commercial and institutional banking services. Headquartered in Melbourne, ANZ serves millions of customers across Australia, New Zealand and selected international markets. Its services include everyday banking, lending, payments, wealth solutions, corporate finance and transaction banking. The bank employs people across technology, operations, risk, customer service, product, finance and specialist banking functions. ANZ has been investing in digital transformation, process simplification and more efficient customer experiences, creating opportunities for professionals in process improvement, technology and change management. The organisation operates in a highly regulated environment, so employees are expected to demonstrate sound judgement, strong risk awareness, ethical conduct and a customer-focused approach.
Australia offers strong employment opportunities in banking, technology, engineering, healthcare, education, construction and professional services, particularly in Melbourne, Sydney, Brisbane and Perth. Australian workplace culture is generally collaborative, practical and relatively informal, with emphasis on inclusion, safety, work-life balance and professional accountability. Lifestyle varies from major-city living and cultural events to beaches, national parks and regional communities. Housing and transport costs can be high in Sydney and Melbourne, while other cities may offer lower living expenses. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state or territory nomination, or temporary graduate pathways, depending on qualifications and eligibility. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating typically requires planning for accommodation, healthcare, tax registration, banking and private or public transport.
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