The Fraud Scam Prevention Analyst helps protect ANZ customers by identifying, investigating and preventing fraud and scams. The role typically requires experience in fraud operations, transaction monitoring, investigations, banking or financial services, along with strong analytical and problem-solving skills. Familiarity with scam typologies, payment systems, customer verification, risk controls and relevant Australian regulations is valuable. Candidates are expected to assess suspicious activity accurately, make sound decisions under pressure, document findings clearly and escalate cases appropriately. Strong communication skills are important because the analyst may work with customers, internal teams, law enforcement and other financial institutions. The successful candidate should be customer-focused, detail-oriented, adaptable and comfortable working with sensitive information in a fast-paced operational environment.
ANZ Bank is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking services. Founded in 1835, the bank supports millions of customers through branches, digital channels and specialist financial teams. Its services include everyday banking, home and personal lending, business finance, payments, wealth solutions and corporate banking. ANZ employs people across Australia, New Zealand and selected international markets, with its headquarters in Melbourne. The bank places strong emphasis on responsible banking, customer protection, risk management and digital transformation. Fraud and scam prevention are increasingly important areas of its operations as financial crime becomes more sophisticated. Employees generally work in regulated, collaborative environments where analytical capability, sound judgement, integrity and customer outcomes are highly valued.
Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, professional services and tourism, with Melbourne, Sydney, Brisbane and Perth among the main employment centres. Workplace culture is generally practical, direct and collaborative, with attention to work-life balance, safety and equal opportunity. Lifestyle varies from major-city dining, arts and sporting events to beaches, national parks and regional communities. Australia has a high cost of living, particularly for housing in Melbourne and Sydney, but offers strong public services and attractive outdoor living. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on occupation, qualifications and eligibility. Relocating usually involves arranging a visa, employment, accommodation, tax file number, bank account and health insurance. Requirements change, so applicants should check current information through Australia’s Department of Home Affairs.
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