Banking Consultants across Perth - Metropolitan

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

ANZ Banking Consultants assist customers in Perth metropolitan branches with everyday banking, account opening, payments, lending enquiries and digital banking services. The role requires strong customer-service and communication skills, confidence using technology, attention to detail and the ability to understand customer needs and recommend suitable banking solutions. Previous retail, sales, financial services or contact-centre experience is useful, although motivated candidates may receive training. Candidates are expected to build trusted relationships, meet service and performance goals, follow responsible banking and compliance procedures, protect customer information and contribute positively to a team environment. Flexibility to work across nearby branches and during standard retail banking hours may also be required.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking organisations, providing financial services to personal, business, institutional and government customers. Established in 1835, ANZ operates through a broad network of branches, digital channels and specialist banking teams. Its services include transaction and savings accounts, home and personal lending, credit cards, business banking, investment products and institutional finance. ANZ employs thousands of people across Australia, New Zealand and selected international markets. The bank focuses on helping customers progress financially while managing risk, meeting regulatory obligations and investing in digital banking capabilities. In Australia, branch-based employees support customers with everyday banking and connect them with appropriate specialists when more complex financial needs arise.