The Banking Consultant supports customers in the branch by understanding their financial needs, providing everyday banking assistance, explaining products and services, and identifying appropriate lending, savings, payments or digital banking solutions. Requirements typically include customer service or sales experience, strong communication skills, confidence using technology, attention to detail, and the ability to meet compliance and service standards. The successful candidate is expected to build trusted relationships, deliver a positive customer experience, work collaboratively, handle sensitive information responsibly, and contribute to branch performance. Banking or financial-services experience is useful but may not be essential, as ANZ generally provides role-specific training.
ANZ is one of Australia and New Zealand’s major banking groups, providing personal, business, institutional and wealth-management services. Established in the nineteenth century, the bank operates through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. Its services include transaction accounts, home and personal lending, credit cards, deposits, payments, business banking and financial markets. ANZ focuses on helping customers improve their financial wellbeing while supporting businesses and communities. As a large regulated institution, it places strong emphasis on responsible banking, customer protection, risk management, inclusion and digital innovation. Employees typically work in a structured environment with formal compliance requirements, customer-service expectations and opportunities to develop careers across banking, technology, operations and corporate functions.
Australia is a large island nation with employment opportunities in banking, healthcare, technology, construction, education, hospitality, mining and professional services. Perth and Western Australia offer roles linked to banking, resources, logistics and growing technology sectors. Australian workplace culture is generally practical, direct, inclusive and focused on work-life balance, safety and professional accountability. Lifestyle varies from lively cities and beaches to regional communities and outdoor activities, although housing and transport costs can be high. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State Nominated visa pathways, and temporary graduate options, subject to occupation lists and eligibility. Before relocating, check official Department of Home Affairs requirements, qualification recognition, health insurance, taxation and employment conditions. Perth has a warm climate, comparatively relaxed pace and strong connections to Asia, but it is geographically isolated from Australia’s eastern cities.
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