Learning Experience Designer - Talent Enablement (Instructional Designer) (Commercial & Investment Bank)

Role summary

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The Learning Experience Designer will create engaging learning programs and digital content that support talent development across JPMorganChase’s Commercial and Investment Bank. Requirements typically include a bachelor’s degree or equivalent experience, instructional design expertise, strong writing and visual communication skills, and familiarity with adult-learning principles, learning technologies, and project management. Experience designing blended, virtual, or self-paced training is valuable. The successful candidate is expected to partner with subject-matter experts, understand business needs, manage multiple projects, measure learning effectiveness, and deliver high-quality solutions within agreed timelines. Strong collaboration, attention to detail, creativity, and the ability to work with global stakeholders are essential.

About the employer

JPMorganChase is one of the world’s largest and most diversified financial services companies, serving consumers, businesses, institutional investors, and governments. Its businesses include consumer and community banking, commercial banking, investment banking, asset management, payments, and markets. The company operates internationally and employs a large global workforce across technology, operations, finance, risk, client service, and corporate functions. In the Philippines, JPMorganChase has a significant presence, particularly in Manila, supporting banking operations, technology, analytics, finance, and enterprise services. The organization is known for structured career development, professional training, global collaboration, and strong controls. This role sits within talent enablement for the Commercial and Investment Bank, helping employees build the knowledge and capabilities needed to serve clients and manage complex financial activities effectively.