Payment Lifecycle Specialist IV

Role summary

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The Payment Lifecycle Specialist IV supports end-to-end payment processing, including transaction review, settlement, exception handling, investigations, reconciliations, and service-quality controls. The role typically requires a bachelor’s degree, relevant banking or operations experience, strong knowledge of payment processes, attention to detail, and good written and verbal English. Familiarity with SWIFT, payment systems, Microsoft Excel, risk controls, and regulatory procedures is advantageous. Candidates are expected to manage time-sensitive work accurately, resolve issues with internal and external stakeholders, follow procedures, protect confidential information, and identify process improvements. The role may involve rotating shifts, including night work, to support global markets.

About the employer

JPMorgan Chase & Co. is a leading global financial services firm headquartered in the United States. It serves consumers, businesses, institutional investors, governments, and high-net-worth clients through businesses covering consumer banking, commercial banking, investment banking, asset management, payments, and markets. The company operates in numerous countries and employs a large international workforce. Its Philippines operations support global functions such as transaction processing, technology, finance, risk, customer service, and corporate banking. Employees typically work in structured, highly regulated environments where accuracy, confidentiality, operational resilience, and risk awareness are important. JPMorgan Chase is also known for investing in technology, employee development, and controls designed to protect clients and maintain the stability of its financial services.