Technology Support - High Growth Tech (Portuguese and Spanish Speakers)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports high-growth technology clients by providing technical assistance, investigating issues, managing service requests, and coordinating with internal technology and business teams. Candidates are generally expected to have strong communication, troubleshooting, and customer-service skills, along with the ability to understand technology products and processes. Fluency in Portuguese and Spanish, in addition to English, is required. Experience in technical support, help desk operations, financial services, or client service is advantageous. The successful candidate should be comfortable working in a fast-paced environment, handling multiple priorities, documenting resolutions accurately, protecting confidential information, and working flexible shifts when required. JPMorgan Chase will also expect professionalism, sound judgment, teamwork, and a commitment to risk controls and service quality.

About the employer

JPMorgan Chase & Co. is a leading global financial services firm headquartered in the United States. It operates across consumer and community banking, commercial banking, asset and wealth management, and investment banking. The company serves individuals, businesses, institutions, and governments in markets worldwide. Its technology organization supports digital banking platforms, cybersecurity, payments, data services, infrastructure, and client-facing financial solutions. JPMorgan Chase is known for its substantial investment in technology, innovation, risk management, and employee development. In the Philippines, the firm maintains major operations and technology support teams, particularly in Metro Manila, serving global customers and internal business units. Employees may work in international, multilingual environments and support clients across different time zones. Benefits commonly include health coverage, paid leave, retirement or savings programs, training, and performance-based compensation, although specific offerings depend on the position and employment contract.