Spanish Bilingual Home Lending Assistant I

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spanish Bilingual Home Lending Assistant I supports mortgage and home-lending processes by reviewing documents, updating records, coordinating with internal teams, and assisting customers or lending professionals in Spanish and English. Requirements typically include strong written and verbal Spanish and English skills, attention to detail, basic computer and data-entry ability, and willingness to work in a process-driven banking environment. Previous experience in banking, mortgage operations, customer service, or shared services is helpful but may not be essential. Candidates are expected to protect confidential information, follow procedures and regulatory requirements, meet productivity and accuracy targets, communicate professionally, and work flexible hours when needed.

About the employer

JPMorgan Chase & Co. is a leading global financial services company headquartered in the United States. It serves consumers, businesses, institutions, and governments through businesses including consumer banking, commercial banking, investment banking, asset management, payments, and home lending. The company operates in many countries and employs a large workforce in technology, operations, customer service, risk, finance, and other specialist functions. Its Philippines operations support global processes through teams in areas such as lending, financial services, technology, and business operations. JPMorgan Chase emphasizes customer service, operational excellence, responsible conduct, risk management, and professional development. Employees commonly work in structured, highly regulated environments where accuracy, data protection, teamwork, and adherence to documented procedures are important.