Operations - Client Service Analyst / Associate

Role summary

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This role supports institutional clients by handling account and transaction-related inquiries, resolving service issues, coordinating with internal operations and product teams, and maintaining accurate client records. Candidates are generally expected to have a bachelor’s degree, strong analytical and organizational skills, attention to detail, and clear written and verbal communication. Experience in banking, securities operations, client service, or financial services is helpful. The role requires sound judgment, ownership of deadlines, comfort working with data and systems, and the ability to manage multiple priorities in a controlled, regulatory-focused environment. Fluency in English and Mandarin is likely important for supporting clients and regional teams in Taiwan.

About the employer

JPMorgan Chase & Co. is one of the world’s largest and most diversified financial services firms. Headquartered in the United States, it serves individuals, businesses, institutional investors, governments, and other organizations through businesses including consumer banking, commercial banking, investment banking, asset management, and payments. The firm operates in major financial centers worldwide and provides services such as lending, treasury management, securities execution, custody, research, and wealth management. In Taiwan, JPMorgan supports corporate and institutional clients with banking, markets, securities services, and related financial solutions. Employees typically work in a structured, highly regulated environment that emphasizes client service, operational control, teamwork, technology, risk awareness, and professional development.