Custody Operations - Client Facing Associate

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Custody Operations – Client Facing Associate supports institutional clients with asset servicing, trade settlement, cash and securities reconciliation, corporate actions, reporting and issue resolution. The role typically requires experience in custody, fund administration, securities operations or financial services, along with an understanding of investment markets and operational controls. Strong communication, analytical and problem-solving skills are essential because the associate works directly with clients and internal teams. Candidates should be organised, detail-focused and comfortable managing deadlines, escalations and process improvements. Experience with custody platforms, Excel and regulatory or risk procedures is advantageous. The successful candidate is expected to provide responsive service, maintain accurate records, identify operational risks and build trusted relationships with clients and stakeholders.

About the employer

JPMorgan Chase & Co. is a leading global financial services firm headquartered in the United States, serving corporations, governments, institutional investors and individuals worldwide. Its businesses include consumer banking, commercial banking, investment banking, markets, asset management and securities services. In Australia, the firm operates across major financial centres including Sydney and Melbourne, supporting local and international clients with capital markets, payments, custody, fund services and investment solutions. The company is recognised for its global network, technology investment, strong risk-management framework and broad range of financial products. Employees typically work in collaborative, highly regulated environments and may interact with colleagues and clients across different countries and time zones. JPMorgan Chase places emphasis on professional development, inclusion, operational excellence and responsible business practices.