The Custody Operations – Client Facing Associate supports institutional clients with asset servicing, trade settlement, cash and securities reconciliation, corporate actions, reporting and issue resolution. The role typically requires experience in custody, fund administration, securities operations or financial services, along with an understanding of investment markets and operational controls. Strong communication, analytical and problem-solving skills are essential because the associate works directly with clients and internal teams. Candidates should be organised, detail-focused and comfortable managing deadlines, escalations and process improvements. Experience with custody platforms, Excel and regulatory or risk procedures is advantageous. The successful candidate is expected to provide responsive service, maintain accurate records, identify operational risks and build trusted relationships with clients and stakeholders.
JPMorgan Chase & Co. is a leading global financial services firm headquartered in the United States, serving corporations, governments, institutional investors and individuals worldwide. Its businesses include consumer banking, commercial banking, investment banking, markets, asset management and securities services. In Australia, the firm operates across major financial centres including Sydney and Melbourne, supporting local and international clients with capital markets, payments, custody, fund services and investment solutions. The company is recognised for its global network, technology investment, strong risk-management framework and broad range of financial products. Employees typically work in collaborative, highly regulated environments and may interact with colleagues and clients across different countries and time zones. JPMorgan Chase places emphasis on professional development, inclusion, operational excellence and responsible business practices.
Australia offers strong opportunities in banking, custody, investment operations, technology, healthcare, engineering, education, construction, tourism and professional services. Sydney and Melbourne are the main financial and corporate hubs, while Brisbane, Perth and Adelaide also provide growing employment markets. Australian workplace culture is generally professional but relatively informal, with an emphasis on collaboration, direct communication and work-life balance. Lifestyle options range from major-city dining and arts to beaches, national parks and outdoor activities. Living costs, especially housing, can be high in Sydney and Melbourne. Skilled workers may qualify for employer-sponsored visas, skilled independent or state-nominated visas, depending on occupation, experience, English ability and eligibility points. Relocating usually requires health checks, police clearances, suitable accommodation and proof of funds. Candidates should verify current visa rules through Australia’s Department of Home Affairs and understand tax, healthcare and superannuation arrangements.
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